Our Medical Practice
Serving the Gungahlin area for 20 years
Gungahlin General Practice was originally located down where the Westpac Bank resides in Hibberson Street. A small practice of one, two and then four doctors it was well known in the area for providing excellent quality compassionate cradle to grave care.
The practice expanded into larger purpose built premises on Hinder Street Gungahlin in order to better suit the needs of the staff and patients. The larger premises allowed for additional Doctors, Nurses, a Psychologist, a Chiropractor and dietician and two dedicated practice managers. Gungahlin General Practice has continued to evolve into a busy respected comprehensive practice.
At Gungahlin General Practice, we’re committed to providing you and your loved ones with exceptional care in a compassionate and friendly atmosphere. Located conveniently adjacent to two pathology services on Hinder Street we’re close to the Gungahlin Tram and are pleased to be wheelchair and pram accessible. We believe that our patients and community deserve the best care, and we make an effort to make sure you always feel welcome and at ease. Our staff are committed to respectful inclusive care for all.
Whether you’re coming in for a simple checkup or a more complex treatment regimen, our dedicated team of health practitioners has the skills and resources to manage all your health needs. We look forward to seeing you soon!
Professional and Family interpreters are welcome.
Your Doctor will help you to determine the most appropriate specialist or allied health professional to look after your health care needs. Referrals cannot be backdated. A small administration fee will apply.
Contacting Your Doctor
Your Doctor can be contacted during business hours. Your Doctor will take urgent calls at the time. Non-urgent calls will be taken as a message for the Doctor and your call will be returned.
Our Doctors encourage you to have a review when requiring a repeat prescription. This is regarded as best practice medicine. At the discretion of the Doctor concerned a repeat prescription may be done without an appointment. A small administration fee will apply.
A medical certificate is a legal document. They will be issued for medical conditions where time off is required. Certificates cannot be backdated. You cannot be issued with a certificate unless the Doctor is consulted.
If your results are abnormal the practice will notify you. If you are not contacted by the practice or if the Doctor has not prearranged for you to return to discuss the results, then it is requested that the patient should contact the practice to find out, if the reviewing Doctor has suggested any directives.
Patient information is kept completely confidential. No patient information will be released to a third party unless consent has been obtained from the patient concerned.
Our practice is very focused on preventative health care. Reminders will be periodically sent out to remind you of important health checks. We will now be sending secure mobile notifications via HotDoc to tell you when you are due to visit the clinic. If you receive an SMS from our practice, you’ll need to click the link and verify your information before you can view the message. The message will include any instructions from your doctor, and then (depending on the message) you can book an appointment or call the clinic for more information.
Doctors set their own fees at the medical practice. Please contact the practice for information on our fee structure. Generally our Doctors have similar fees.
Accounts are not issued and we require settlement of the account at the end of your consultation.
Cash, credit cards, EFTPOS are available methods of payment.
All Workers Compensation/ Third Party cases that do not have an accepted claim number will have to pay for the consultation.
We are fully accredited with AGPAL
Suggestions or Complaints
We appreciate any suggestions about how to improve our service.
If for some reason you have been provided with less than optimal service from one of the Doctors or our Administration staff please do not hesitate to contact the Practice Manager or one of the doctors.
An official complaint can be sent to the Community & Healthcare Complaints Commissioner GPO Box 321, Canberra. ACT. 2601.